William Douglas Management Group has been retained to manage the day-to-day operations of the Association and address questions and concerns residents may have effective May 1, 2020. Contact our management team at [email protected], Live Chat @ www.wmdouglas.com or speak to a member of our homeowner services team at 704-347-8900 for information regarding account inquiries, website registration, architectural requests, amenity access, common area maintenance, etc.
Onsite Community Association Manager
Our onsite Community Association Manager is responsible for our community amenities, vendors and financial affairs. They work closely with the Board of Directors to ensure the Association runs smoothly.
Onsite Clubhouse & Compliance Manager
Due to COVID-19 the clubhouse manager will not be working on-site yet as we monitor City, State and Federal guidance. Office Hours upon re-opening are slated to be M,W,TH, F 9am until 5pm and Tuesday’s 11am until 7pm. We will post official times when we know more.
Our onsite Community Support/Compliance Manager is responsible for the violations compliance process and ARC requests.
To report a violation, please visit www.wmdouglas.com/report-a-violation and we highly encourage uploading a photo to expedite the process.
To provide an update on your open violation, download your letter or review the photo, please visit www.wmdouglas.com and click ‘Pay Dues’ to get to your owners portal.
Our activities coordinator provides community programming for social events.
Local Area Information
Electric (Duke Power) 704-594-9400 /
Natural Gas (Piedmont Natural Gas) 704-525-3882
Cable (Spectrum and AT&T)
City of Charlotte (Water & Trash Collection) 311
Important Web Sites
Berewick Community Info: berewick.com
Steele Creek/Southwest Charlotte: steelecreekresidents.org
Local News: charlotte.com
Chamber of Commerce: charlottechamber.com
Charlotte-Mecklenburg Schools: cms.k12.nc.us
To report a street light outage please call Duke Power Customer Service, 704-594-9400 or visit https://www.duke-energy.com/north-carolina/outages/outdoor-lighting-repair-request.asp
To report a traffic or parking violation, please call 311.
Traffic Violation examples are:
– Vehicle blocking a driveway, sidewalk, stop sign, or mailbox
– Vehicle parked too close to an intersection
– Abandoned or inoperable car parked on the street